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For Microsoft 365 service providers

Your customer. Your relationship. Our products.

You know your customers. We build the tools for Outlook and SharePoint. Together, we turn them into solutions that work in everyday business.

How we work together

Your customer

Trusts your advice.

You, the partner

Shape the solution, rollout and customer relationship.

Your customer relationship stays with you

Smarter Business Solutions

Smarter Business Solutions

Products, product expertise and technical support.

We complement your services. We do not take over your customer.
  • M365 consultancies
  • IT solution providers
  • SharePoint specialists
  • Managed services

More for your customers. More from your expertise.

You don’t have to build every tool. You still shape the solution.

01

A shorter path to the right solution

Ready-made products for recurring requirements. Focus on the processes that make your customer’s business different.

02

Room for your services

Information architecture, metadata, rollout and training: your expertise turns a product into the customer’s solution.

03

Work directly with the product team

Discuss technical questions with us. We take responsibility for product development; you remain the partner by your customer’s side.

Customer protection. A clear commitment.

Your product partner. Not your competitor at the customer.

No direct prospecting. No SharePoint development offers to your customers. We have no interest in taking over your customer relationship.

The relationship stays with you

You lead the customer project. We do not use the access you provide to sell our own services.

No offers behind your back

We do not directly offer SharePoint development services to your customers – at the start or in subsequent projects.

Extra expertise? Only with you.

If you want to bring us into a development project, we only do so at your request and always through you as the partner.

We also include this principle in the partner agreement. We agree on scope, responsibilities and communication before the first joint customer project.

One portfolio. Real customer needs.

Start with a real use case. Find the product that fits.

Four examples from our product portfolio. Choose the problem to solve, not the next custom development project.

Smarter O2S

Outlook → SharePoint

Smarter O2S

Move knowledge from the inbox into the project.

File emails, manage metadata and work with SharePoint documents directly in Outlook.

Your contribution

Filing structure, metadata design and user adoption.

Explore product: Smarter O2S
Smarter Navigation

Orientation in SharePoint

Smarter Navigation

Turn many sites into clear navigation.

Make entry points and content easy to find for SharePoint users.

Your contribution

Information architecture and intranet design.

Explore product: Smarter Navigation
Smarter Image Map

Visual entry points

Smarter Image Map

Make processes visible and clickable.

Use interactive images and process maps to connect people to content and applications.

Your contribution

Process design, visualisation and content.

Explore product: Smarter Image Map
Smarter Event Booking

Internal events

Smarter Event Booking

Organise events, not spreadsheets.

Manage internal events and registrations in Microsoft 365.

Your contribution

Event concept, configuration and rollout.

Explore product: Smarter Event Booking

From a conversation to your first customer project

Start personally. Work with clear roles.

  1. 01

    Discuss the need

    Who are your customers? Where is a suitable product missing? One concrete use case is enough to get started.

  2. 02

    Explore the solution

    We look at the right product together and discuss its use, requirements and a possible trial.

  3. 03

    Agree how to work together

    Customer protection, services, licensing and commercial terms are agreed before the first joint project.

The important questions. Answered directly.

Who manages the customer relationship?

You remain the partner for the customer project. We coordinate product support and customer communication with you. We do not approach your customers to sell our own SharePoint development services.

What if we need help with custom development?

You can bring us in if you explicitly want to. The engagement, coordination and delivery run through you as the partner – never around you.

What are the commercial terms?

We agree on compensation, billing and responsibilities to suit the collaboration. An enquiry is non-binding and does not create a partner agreement.

Do we have to implement the products ourselves?

Not necessarily. We discuss whether you want to refer a customer or handle rollout and ongoing services yourself. We agree only on what fits your business.

Can we get to know a product first?

Yes. Tell us the product or use case you have in mind. We will discuss a suitable demo or the available trial options and technical requirements.

Let’s get to know each other

Which customer comes to mind?

You don’t need a finished project plan. Tell us what your customers need and how we could complement your services.

Email Florian & SBS

office@smarterbusiness.at

Opens your email app. A short message with your company and use case is enough. There is no need to share customer names or confidential project details at this stage.