Updated: February 03, 2021

This Privacy Policy describes how Smarter Business Solutions collects, uses, and discloses information, and what choices you have concerning the information.

When we refer to “Us”, “We”, “Smarter Business”, or “Smarter Business Solutions”, we mean the Smarter Business Solutions GmbH entity that acts as the controller or processor of your information.

Please read the following Privacy Policy to understand how we collect, use and safeguard the personal data you (or the entity which you are associated with) may provide to us via our apps and add-ins. This Privacy Policy may be revised from time to time, so please revisit this page often to remain fully informed of our policies.

1 Applicability of this Privacy Policy

This Privacy Policy applies to Smarter Business’ online collaboration applications and add-ins on Microsoft Teams and Microsoft SharePoint (referred to as “Services”), www.smarterbusiness.at and other Smarter Business websites (“Websites”) and other interactions (such as customer service inquiries, customer meetings, etc.) you may have with Smarter Business. By accepting this Privacy Policy, you provide consent to the collection and use of all information as outlined in this Privacy Policy. You have the right to revoke consent at any time by notifying Smarter Business Solutions. If you do not agree with the terms, do not access or use the Services, Websites, or any other aspect of Smarter Business.

2 Information we collect and receive

We collect data to operate effectively and provide you the best experience by recording how you interact with our products. For example, by receiving error reports or when you contact us directly. We do not obtain data from any third parties. We will never collect any documents, pictures, or messages from your organization in our Services.

In the following sections, you will find an overview of the data that is collected by our Services.

2.1 Information collected by the TagTeam app (Microsoft Teams app)

This section describes what information is collected by the TagTeam Microsoft Teams application.

TagTeam is an application that allows you to tag channel posts with custom tags and view/filter the tagged posts in an additional channel tab. You can create, change and delete tags. When creating the tags, a name and a color can be selected for categorization. You can tag posts in two ways:

  1. Using the message extension TagTeam and choosing a tag.
  2. Using the TagTeam bot by mentioning @TagTeam in your post and choosing a tag.

To provide you with the best experience possible, we collect and store data such as the team ID, the channel ID, and the created tag names/color ID. This information is required for the TagTeam application to work. Furthermore, we collect the domain name and the email address of the tag creator. This data is used only to communicate with you about our service and will not be shared with third parties.

3 How we use Information

Smarter Business uses information in furtherance of our legitimate interests in operating our Services, Websites, and business. More specifically, we use information:

  • To provide, update, maintain and protect our Services, Websites, and business. This includes the use of information to support the delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, analyze and monitor usage, trends, and other activities or at an authorized user’s request.
  • As required by applicable law, legal process, or regulation.
  • To communicate with you by responding to your requests, comments, and questions. If you contact us, we may use your information to respond.
  • To send emails and other communications. We may send you service, technical, and other administrative emails, messages, and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product features, promotional communications, or other news about Smarter Business Solutions. These are marketing messages so you can control whether you receive them.

4 How we share and disclose Information

We do not share your personal data with advertising providers or any third party companies.

5 Your rights

Opt-out: You have the right to revoke your consent for collection and use of your personal information at any time by notifying Smarter Business via email at support@smarterbusiness.at.

Control of personal data: You have control over your personal data and how we collect, use, and share the personal data that you have provided to us. You may request a copy of your personal data stored with us at any time.

Information retention: Smarter Business will retain the personal data you provide us if we need it to provide the Services you use. If you ask to delete your personal data with Smarter Business, we will initiate the deletion of this data after 30 days. Please note there may be some latency in deleting this data from our servers and storage. We may retain some data if necessary, to comply with legal obligations, resolve disputes or enforce Smarter Business Solutions GmbH agreements.

Modifications to Information: We strive to maintain the accuracy of any personal data that may be collected from you, and will use our commercially reasonable efforts to respond promptly to update our database when you tell us the data in our database is not accurate. It is your responsibility to ensure that such data is accurate, complete, and up to date. You may obtain from us the registration data in our records and/or files by email. Data will be updated as soon as reasonably practicable.

6 Security and Information protection

Our Services are scanned regularly for security holes and known vulnerabilities to make the use as safe as possible. If you suspect unauthorized access to your data, please contact us.

We do not have any commercial or non-profit advertisements in our Services. We do not include or offer third-party products or services on our Services.

7 Contacting Smarter Business Solutions

If you have any questions about this Privacy Policy or our practices, please contact us at support@smarterbusiness.at.

Or the following physical address:
Smarter Business Solutions GmbH
Hochfeldgasse 5
2822 Bad Erlach
Austria